Blog

How to take your business to the next level

Chris Foster

Some 20 years ago I went to a seminar on business development and strategies for business growth. At that seminar I picked up one really critical principle – the principle known as the Pareto Principle or the 80/20 rule. I subsequently purchased a book written by Richard Koch called “The 80/20 Principle” which provided a […] Read More

Global Financial Crisis

Matt Richardson

What happened to the dividend & interest income? According to Wikipedia the 2008 Global Financial Crisis (GFC) was considered by many economists to be the worst financial crisis since the Great Depression. The resulting panic and irrational investor behaviour saw many investors sustain significant losses when they switched out of plunging global equity markets (including […] Read More

Urgent versus important

Rohan Brown

Human nature tends to have us working on ‘urgent’ matters, since they are at front of mind and require attention now. However in planning and undertaking tasks it is vital to consider the ‘important’ tasks regardless of urgency. This was explored in a book written by Stephen Covey ‘First things first’ and further in ‘The […] Read More

Control the important things you can control!

Matt Richardson

Are you in business and/or an investor and feel like you are not getting anywhere?  Or worse still, you don’t actually know if you are making progress financially? Then you need to take control – and you need to do it quickly! Some easy and important things you can do to work out if you […] Read More

Who Moved My Cheese?

David Hadley

With many situations we understand that at times there is the need for change even though we may want to resist. However, just because we understand this, doesn’t necessarily make it any easier. The burning question then is how we make change as painless as possible and a positive experience for ourselves and those involved. […] Read More

$20,000 small business tax write-off

Peter Cramer

Did you see front page of the Age today? (Thursday 14th) $20,000 tax deduction. It was a Budget follow up. (My take on it – the taxpayer just didn’t get how the $20,000 tax write off works!) Front page news – all about a small business operator who said he liked the Budget announcement concerning the […] Read More

What is customer service for?

Guest Blogger

Guest post by: Seth Godin Customer service is difficult, expensive and unpredictable. But it’s a mistake to assume that any particular example is automatically either good or bad. A company might spend almost nothing on customer service but still succeed in reaching its goals. Customer service succeeds when it accomplishes what the organisation sets out […] Read More

Clients needs and wants

Rohan Brown

We are living in ever increasingly competitive times in business. The normal way of business is changing with the advent of the internet, cheap imports and national chain stores. These new competitors have bought pricing pressure and an every increasing ranges of products for consumers. We are also in an information age, allowing customers to […] Read More

Are You Ready for SuperStream?

David Hadley

The SuperStream program is the first major foray by the Australian Tax Office into the digital future. SuperStream represents changes to the way superannuation is processed and, for many employers, it will be their first venture into the world of automated processing. What is SuperStream? These changes have been brought in by the ATO to […] Read More