Bringing on new people is one of the most challenging and significant things you can do in your business. They are the heartbeat of your company. The values, skills and experiences they bring are the pinnacle to keeping your clients loyal to your business.

Follow these tips to ensure you find and hire the perfect candidate every-time.

  1. The Importance of Job Descriptions
    Creating detailed job descriptions and defining position expectations is crucial for hiring the right person for the job. The job description lays the foundation to ensure each of your team members knows what’s required for each position. When creating the job description, have in mind the role you’re wishing to fill, the growth of the position over time and the ideal candidate you want to hire. Keep in mind the job description should include benefits that your business can comfortably and confidently support. Take the time to clearly define each job description. A lack of clarity within team roles increases the time and energy wasted dealing with tasks that are of lower priority or don’t even fall under the position.
  2. Embrace Social Media & Digital Job Boards
    There are multiple platforms that allow you to publicise your company’s open positions. LinkedIn is a great tool when it comes to using social media to advertise jobs. Update your LinkedIn business page to let people know you’re hiring. Search LinkedIn for potential candidates with the right skills and in your location. Use other social media platforms to gain additional insight into candidates you’re considering. Add a career section to your website, even when you’re not hiring, so you’re always collecting resumes to reference for future needs. There is never a bad time to bring on an exceptional hire. Consider the different platforms as well as the ideal candidate, then utilise the platform that would best reach your target candidates.
  3. Who to Look For
    When determining the right person, start by looking for someone who’s goal oriented, dedicated to further developing their skills and committed to advancing their career. These candidates will follow influencers, participate in networking groups and remain relevant with industry improvements. Analyse potential candidates’ skills and experiences and check their compatibility with your current team. Focus on the candidates who leave a strong first impression rather than candidates who just impress you.
  4. Going Beyond the Standard Interview
    Interview more than one person and interview strong potential candidates more than once. It’s common to start the interview process with a phone interview to gain more insights into the potential hires and narrow your candidate selection. Second and even third round interviews are when you want to separate your business from the rest of the marketplace. Invite candidates into the office, prepare your questions, involve necessary team members and give them a tour of your office. Ask open-ended questions giving the candidates time to highlight themselves and their goals. Balance the interview between a formal and an informal process to gain a better understanding of their true personality.
  5. Act Quickly and Efficiently
    On average, strong candidates are on the market for less than two weeks. It’s imperative you follow up with job applications upon submission, research candidates efficiently and communicate promptly. If the hiring process takes longer than expected, be sure to follow up with your ideal candidates to let them know of the delay and assure them they’re still being considered.

Commit to the process and your business will reap the benefits of having a high-performing team. Many business owners find it difficult to develop their own successful hiring process. We suggest working with someone who has experience running their own business and coaching others to succeed. We’re confident we can be that someone for you.

Implementing an Effective Onboarding Process

In today’s fast-paced and dynamic workforce, new jobs, better opportunities and more intriguing offers are continually on the rise. With steady change and competition, business owners are facing more and more challenges as they look to hire. Often, the business owner hires the person believed to be the perfect fit; but things change, there’s a better offer and before long, there’s yet another vacancy.

With the right resources and proper processes, this struggle can be avoided. Once you hire a new person, it’s critical to get them up to speed and ready to succeed in your business as efficiently as possible. Implementing a comprehensive onboarding process will ensure a smooth transition, establish engagement and help increase client retention.

What is an onboarding process?

Onboarding is the actions or process of integrating new individuals into an organisation. Depending on the business, this process can last anywhere from one month to six months. A successful onboarding process provides the new hire with the necessary resources, education and information to be productive from the start. While the hiring process might be a company’s first impression, onboarding is the prime time to get the new hire fully invested in the business.

Onboarding is commonly referred to as training new hires to successfully take on a position. In fact, most refer to the two as one and the same and use both terms interchangeably. The truth is, training is only one aspect of the overall process. In an effective program, the two need to coexist, provide value and focus on the experience for the new hire. Train on the operational process and focus the onboarding experience around how you want the new hire to live out your brand and company culture.

What makes for a successful onboarding process?

Develop a process that shows commitment and passion for your business. Have the business leaders run sessions of the onboarding process to show dedication to the brand and positioning from the top down. Understand what the new hire needs to be successful and demonstrate the importance of their growth within the company. Share stories that give the business character and add excitement to the opportunities ahead.

Why is onboarding important?

For one, hiring new team members can quickly become a tedious, long-lasting and expensive process. With a comprehensive new-hire program, a business will ensure once the right people are hired, they can maintain their high-performing team. Effective onboarding increases retention, satisfaction, productivity and engagement. It will also reduce the time it takes new hires to effectively contribute to the business. As your onboarding process improves, not only will the hiring process benefit, but your entire business will realise the difference.

Take the time to develop and commit to this process. Your business will quickly see the transformation because of it. Many business owners struggle with developing their own comprehensive onboarding process. We suggest working with someone who has helped other business owners through this process. We’re confident we can be that resource for you.