Nearly $1.8 billion in losses due to scams were reported last year, due to the fact that only about one-third of victims report this to anyone. It is estimated that this figure is actually in excess of $2 million.
So this begs the question, what should you do if you have been scammed?
You will want to act as quickly as possible to avoid losing any more money. If you have been scammed:
If you’ve paid a scammer in any of these ways, here’s what to do:
If a scammer has your personal information
For example, if your personal details (like name, phone, email, address, and identity documents) have been leaked in a data breach. Here’s what to do:
If a scammer has accessed your computer or phone
For example, a scammer pretends to be from your internet or phone provider. They say you have a technical problem and ask for access to your device. Then they infect it with a virus, to steal your passwords and financial information. Here’s what to do:
You could also get an IT professional to check your devices in person.
Additional information/assistance can be found at:
www.moneysmart.gov.au – What to do if you have been scammed, how to report scams & get support
idcare.ord – Helps individuals affected by identity theft and cybercrime
Scamwatch.gov.au – Information for consumers and small businesses about how to recognise, avoid and report scams.