After a run of phone calls from clients who have received text messages from the Tax Office, I thought it was a timely reminder of what to keep an eye out for to keep yourself safe from scammers.
The Tax Office are using electronic communications more and more to communicate with clients about upcoming lodgements, overdue tax payments and missing information such as bank details for refunds. General advice emails and text messages are also being used to notify taxpayers of things like changes in tax rates and fuel tax credit rates.
But how do you pick a scam text message, email or phone call? Here are some tell-tale signs to look for in Tax Office communications.
If you do receive a phone call, email or text message and are not sure if it is legitimate there are a few things you can do to check.
Although many people are cautious of scammers and may be aware of what to look for, many people are still being caught out. In December 2018 alone the Tax Office have stated payments to scammers totalled over $542,000 and 56% of people contacting the Tax Office had provided personal identification information to scammers.
The simple message is – if in doubt, don’t respond to the call, text message or email. If you’re using a registered Tax Agent, such as Green Taylor Partners, the Tax Office should contact us with any issues. We can then help you with the actions that need to be taken.