We keep in contact with you

At Green Taylor Partners we promise to keep in contact with you… calling, visiting, emailing, or via newsletter, seminars or our annual social events.

We WILL return your phone calls within 24 hours.

We WILL answer your emails within 24 hours.

We want to ensure you are travelling well and work towards building a relationship with you. We truly want you to feel part of our community, where we come together to learn, share, care and create mutually beneficial value.

Our purpose

Our purpose is to enjoy a lifetime partnership with you, providing you with proactive, value added services. We work with you to identify areas in your business that are not realising their full potential and help you to improve them to build a stronger, more profitable future.

Yes, we offer you all the traditional accounting and compliance services but we are so much more than your average Horsham accounting firm. Getting the technical stuff right should be a “given” in today’s environment – and we are serious at doing it right. We understand there is so much more that can and should be done to help you reach your business and personal goals. Things like management, marketing, customer service, team retention, and working processes.

Our culture is one of a continual aim to be the best that is why we ensure that our team is made up of experts who can provide you with quality value added services which are tailored specifically to suit your individual needs.

We spend hours in external and internal professional development to keep at the cutting edge of what is happening.

We have established customer service standards on which we are prepared for you to judge our performance.

These include:

  • Maintaining high standards of integrity, honesty and openness professionalism and confidentiality that you rightly expect from us.
  • Delivering friendly, courteous and outstanding service. You will be respected and not taken for granted.
  • Making your visit to our office an enjoyable one, where all are friendly and you feel comfortable. If during your visit there is anything we can do for you, please feel free to ask i.e. can we top up your parking metre? Answer your mobile phone so you don’t miss any important calls? Book you a taxi? Get you a freshly ground coffee? Or anything else that makes your life easier.
  • Meeting agreed deadlines set with you
  • Constantly looking at new ways to add value
  • Being accessible and responsive to your needs
  • Keeping you informed about legislation changes, new service offerings and any other issues that might be of value to you.