Blog

Basic Customer Service

Peter Cramer

Let me share an experience of recent times that has reinforced the importance of showing genuine interest and concern for your potential customers. Many businesses struggle and cannot differentiate themselves from the next business selling the same product. (Well, they could, but they cannot work out how to!) I was after a product that is […] Read More

Regional Travel Voucher Scheme

Emma Koschitzke

Did you know that any Victorian resident over the age of 18 can apply for the ‘Regional Travel Voucher Scheme’? This includes a $200 voucher (per household) providing you have spent at least $400 across the following categories: At least 2 nights paid accommodation Paid tours & experiences Entry fees to regional attractions As we […] Read More

Changes to Casual Overtime Award Clauses

Shane Bryan

On 30 October 2020, the Fair Work Commission (the Commission) announced updates to the casual and overtime clauses in 97 awards. The updated clauses start from the first full pay period on or after 20 November 2020. To find out if your award is affected and what you need to do, click the links below: […] Read More

Carry-forward Super Contributions (An important reminder!)

Matt Richardson

Earlier in the year I wrote an article about this topic.  I am finding this continues to be a fantastic opportunity (and is often overlooked) for those taxpayers who: Have a Total Superannuation Balance (TSB) under $500,000; Would like the ability to reduce their taxable income; Would also like to provide for their retirement by […] Read More

Personal tax cuts – What employers need to do now!

Jess Sluggett

At the beginning of October the Australian Government handed down its 2020 Federal Budget. Part of the Government’s response to the COVID-19 pandemic is to cut personal tax rates retrospectively from 1 July 2020. The Government estimates this will provide tax relief of approximately $12.5 billion over the next 12 months.    To ensure these tax cuts are effective […] Read More

WHAT ARE THE SECRETS OF SUCCESSFUL INVESTORS?

Matt Richardson

I thought it would be a good time to put a reminder out about what are the common characteristics of successful investors. None of what I have listed below is rocket science and none of it will be new or a surprise to anyone who reads this.  The surprise however, is how often these points […] Read More

JobKeeper Extension

Rohan Brown

The Federal Government has extended the JobKeeper support scheme for a further six-month period, which will extend payments through until the end of March 2021. These new rules apply for the JobKeeper fortnight starting 28 September 2020. The extension includes a few changes to reduce the payment rate for some employees, while also extending availability […] Read More

Seven Habits of Highly Effective People – Stephen T Covey.

David Hadley

There is a saying, ‘perception is reality’ and in Stephen T Covey’s book ‘The 7 Habits of Highly Effective People’, it is Coveys belief that the way we see the world is entirely based upon our own perceptions. Therefore, to change a given situation we need to change ourselves and our perceptions. Below is a […] Read More

Web conferencing and meetings – The new norm

Rohan Brown

The Covid-19 period has created massive shifts in the way we all live. One such area that this has seen significant change as social beings is the way we communicate and interact with each other. Gone are the simple face to face meetings across the desk and now usage of online meeting applications are the […] Read More